Privacy Policy

Version 1 · published October 8, 2026

THE EAGLE LEARNING INSTITUTE, LLC

Privacy Policy

Effective Date: October 8, 2026

Version: 1.1

The Eagle Learning Institute, LLC

7306 S. Lewis Ave

Tulsa, OK 74136

https://theeaglelearninginstitute.com


1. Introduction

The Eagle Learning Institute, LLC ("TELI," "Institute," "Company," "we," "us," or "our") respects the privacy of individuals who visit our websites, create accounts, enroll in courses, use our Learning Management System ("LMS"), or otherwise interact with our educational services.

This Privacy Policy explains how TELI collects, uses, processes, stores, shares, and protects personal information.

TELI provides online educational services, including real estate education, professional development, and continuing education programs.

Certain courses are regulated by the Oklahoma Real Estate Commission ("OREC"), Texas Real Estate Commission ("TREC"), Florida Real Estate Commission ("FREC"), or other applicable authorities.

TELI uses Google Analytics for website performance measurement and its own internal analytics systems for educational auditing, account activity monitoring, technical support, security, and compliance purposes.

This Privacy Policy should be read together with our Terms of Service and applicable course-specific enrollment agreements.

Where applicable law requires consent for particular data processing activities, TELI will obtain the required consent.

2. Scope of This Policy

This Privacy Policy applies to information collected through:

  • https://theeaglelearninginstitute.com
  • TELI-operated Learning Management Systems.
  • Student registration and enrollment systems.
  • Course materials and online learning activities.
  • Examinations and assessments.
  • Student support systems.
  • Payment and transaction processes.
  • Other TELI-operated services that link to this Policy.

Third-party services operated independently of TELI may have their own privacy policies.

3. Information We Collect

TELI may collect information directly from students and website visitors, automatically through its systems, and from authorized third-party service providers.

3.1 Personal Information

Information may include:

  • Full legal name.
  • Email address.
  • Telephone number.
  • Billing or mailing address.
  • Account username and identifiers.
  • Authentication and security information.
  • Student registration information.
  • Professional license or application numbers.
  • State of residence.
  • Course enrollment details.
  • Other information necessary to provide educational services or meet regulatory requirements.

3.2 Educational Information

TELI may collect and retain:

  • Course enrollment records.
  • Course access and participation history.
  • Instructional time and attendance.
  • Module completion information.
  • Assignment and examination results.
  • Assessment attempts and scores.
  • Course completion dates.
  • Certificates of completion.
  • Student evaluations.
  • Educational credit reporting information.
  • Electronic enrollment agreements.
  • Academic integrity and compliance records.

3.3 Payment Information

Information associated with purchases may include:

  • Course purchased.
  • Transaction amount.
  • Purchase date.
  • Payment status.
  • Billing information.
  • Transaction identifiers.
  • Refund requests.
  • Payment disputes.

Payments may be processed through third-party payment providers.

TELI may receive limited payment information necessary to administer purchases and provide support.

3.4 Technical and Device Information

TELI may automatically collect:

  • IP addresses.
  • Browser type.
  • Operating system.
  • Device type.
  • Device and browser identifiers.
  • Access timestamps.
  • Login and session records.
  • Pages and resources accessed.
  • Application errors.
  • Security events.
  • Approximate geographic information.
  • LMS activity and navigation records.

3.5 Student Support Information

When students use TELI's support system, we may collect:

  • Support request details.
  • Account and course identifiers.
  • Relevant technical information.
  • Communications submitted by students.
  • Troubleshooting records.
  • Information needed to resolve the request.

Support information may be retained for administrative, educational, auditing, security, and compliance purposes.

4. How We Use Information

TELI uses personal information for legitimate educational, operational, administrative, security, and regulatory purposes.

These purposes include:

  1. Registering and managing student accounts.
  2. Processing course purchases and enrollments.
  3. Providing educational content.
  4. Tracking course progress and participation.
  5. Administering assessments and examinations.
  6. Verifying course completion.
  7. Issuing certificates.
  8. Reporting completion information to regulators.
  9. Providing student and technical support.
  10. Maintaining accurate educational records.
  11. Monitoring LMS performance and activity.
  12. Investigating suspected unauthorized account access.
  13. Preventing account sharing and academic misconduct.
  14. Detecting unauthorized content extraction.
  15. Resolving billing and contractual disputes.
  16. Complying with applicable legal and regulatory requirements.

Information may also be used to improve TELI's websites, educational services, and student experience.

5. Google Analytics

TELI uses Google Analytics, a website analytics service provided by Google.

Google Analytics helps TELI understand website usage, evaluate website performance, and identify opportunities to improve navigation and the user experience.

5.1 Information Collected

Depending on the configuration of Google Analytics, the service may process:

  • Website page views.
  • Visitor interaction events.
  • Website navigation patterns.
  • Referral sources.
  • Browser and device characteristics.
  • Approximate geographic information.
  • Analytics cookies and identifiers.
  • Website performance information.

Google may also receive technical information associated with requests to its services, such as IP addresses and URLs.

5.2 Student Information Excluded from Google Analytics

TELI does not transmit directly identifying student information to Google Analytics as part of its website analytics implementation.

Information excluded from Google Analytics event data includes:

  • Student names.
  • Student email addresses.
  • Student telephone numbers.
  • Professional license numbers.
  • Student examination answers.
  • Restricted student educational records.
  • Payment-card details.
  • Other directly identifying student fields.

This restriction does not mean that Google Analytics collects no personal data. Analytics cookies, online identifiers, and technical information may still constitute personal data under applicable privacy laws.

TELI maintains its identifiable LMS auditing records separately from Google Analytics.

5.3 Purpose of Google Analytics

TELI uses Google Analytics to:

  • Measure website traffic.
  • Understand visitor engagement.
  • Evaluate website functionality.
  • Identify technical issues.
  • Improve website navigation.
  • Analyze general enrollment-related website activity.
  • Improve the effectiveness of digital services.

5.4 Google's Privacy Practices

Information processed by Google Analytics may be handled according to Google's applicable terms and privacy policies.

Additional information is available at:

https://policies.google.com/privacy

https://policies.google.com/technologies/partner-sites

6. Cookies and Analytics Choices

TELI uses cookies and similar technologies to support website functionality, authentication, security, and analytics.

6.1 Essential Cookies

Essential cookies and related technologies may be necessary to:

  • Maintain authenticated sessions.
  • Keep students logged in.
  • Secure student accounts.
  • Support enrollment transactions.
  • Maintain necessary user preferences.
  • Prevent unauthorized requests.
  • Operate core LMS functionality.

Disabling essential cookies may prevent portions of the website or LMS from functioning correctly.

6.2 Analytics Cookies

TELI uses Google Analytics cookies and identifiers to measure website activity and improve its services.

6.3 Website Analytics Opt-Out

TELI does not currently offer a dedicated website-level Google Analytics opt-out or cookie-preference control.

Website visitors may manage or block cookies using their browser settings or available browser privacy tools.

Google also provides an Analytics opt-out browser add-on for supported browsers:

https://tools.google.com/dlpage/gaoptout

Browser controls or extensions may not prevent every form of data collection and do not disable TELI's own necessary account, security, or educational activity records.

TELI will implement additional consent or privacy-choice mechanisms where required by applicable law.

6.4 LMS Activity Logging

TELI's internal LMS activity logging is distinct from Google Analytics.

Restricting Google Analytics through browser tools does not necessarily prevent the collection of account activity, instructional progress, security, authentication, or educational records reasonably necessary to administer TELI's services.

7. Internal LMS Analytics and Auditing

TELI operates internally developed analytics and auditing systems that monitor student account activity.

These systems support educational auditing, student assistance, technical troubleshooting, security, and regulatory compliance.

7.1 Information Monitored

TELI's internal systems may record:

  • Account logins and logouts.
  • Authentication attempts.
  • Session timestamps.
  • IP addresses.
  • Device and browser information.
  • Course navigation activity.
  • Course progress.
  • Instructional time.
  • Module completion events.
  • Examination activity.
  • Relevant system errors.
  • Security alerts.
  • Unusual access patterns.
  • Student support interactions.

7.2 Educational Auditing

TELI may use student activity records to verify legitimate course participation, instructional time, examination completion, and compliance with applicable course requirements.

These records may support required state regulatory audits and reporting obligations.

7.3 Account Security

Internal activity records may be reviewed to detect:

  • Suspected account sharing.
  • Unauthorized access.
  • Account impersonation.
  • Automated content scraping.
  • Fraudulent participation.
  • Attempts to bypass LMS controls.
  • Other suspicious security activity.

Automated detection systems may identify events that require additional review.

Unusual activity alone does not establish student misconduct.

7.4 Student Support

Authorized TELI personnel may review relevant records to resolve technical problems, including:

  • Login problems.
  • Incorrect course progress.
  • Technical examination difficulties.
  • Missing instructional time.
  • Completion reporting issues.
  • LMS functionality errors.

7.5 Monitoring Limitations

TELI's ordinary internal monitoring is limited to its authorized websites, LMS, accounts, and related systems